Tawk

Completely free live chat software used by millions of websites

Overview

Tawk has an unusual business model in SaaS: the core product is completely free. No per-agent fees, no message limits, no feature gates. They monetize through optional paid add-ons like removing branding and hiring chat agents. This makes Tawk the obvious choice for bootstrapped startups that need live chat without budget impact.

Despite being free, Tawk is not a toy. It includes ticketing, a knowledge base builder, chat triggers, visitor monitoring, and a basic CRM. You can see who is on your site in real-time, proactively engage visitors on key pages, and track the entire conversation history.

The knowledge base feature is particularly valuable for lean teams. Create help articles once, and Tawk surfaces them to visitors before they even start a chat - deflecting tickets while improving the customer experience.

Key Features

100% Free Chat

Unlimited agents, unlimited chats, no hidden costs

Ticketing System

Track and manage support requests beyond live chat

Knowledge Base

Self-service help center to deflect common questions

Visitor Monitoring

See who is on your site in real-time and initiate conversations

Chat Triggers

Automatically start conversations based on visitor behavior

Mobile Apps

Respond to customers from iOS and Android apps

Why We Recommend Tawk

For startups with zero support budget, Tawk provides a remarkably complete solution. It is not the most polished option, but the price-to-value ratio is unbeatable.

Quick Info

Need help setting up Tawk?

Our team can integrate Tawk into your workflow and automate the repetitive parts.

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