At a glance

Find where your product loses users

SaaS UX Audit

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Free 30-min call. No pitch, no slides.

Your code. Your infrastructure. Production guardrails. Built around your workflow. One accountable engineering team.

What the audit covers

What it is

We walk your core funnels the way a new user does: signup, first value, the feature you charge for, and the path back. Every friction point gets logged with where it sits in the funnel and how many users hit it, from your analytics where they exist and from instrumented sessions where they do not.

The heuristic pass covers the unglamorous killers: unclear empty states, dead ends after errors, forms that fight the user, mobile breakage, and copy that assumes knowledge a new user does not have.

The deliverable is a fix list ordered by users-affected times effort, written so your own team can ship it. We are engineers, not a redesign studio: the audit exists to make your product convert, not to sell you a rebrand.

Is this the right fit?

Fit check

Where this wins

SaaS with traffic but weak activation

Signups arrive and evaporate before first value. The audit finds the exact steps where they leave.

Products built fast that now need polish

MVPs accumulate UX debt by design. We separate the debt that costs users from the debt that does not matter yet.

Teams arguing from opinions

When every UX debate is taste versus taste, the audit replaces it with numbers everyone can act on.

SaaS with traffic but weak activation Signups arrive and evaporate before first value. The audit finds the exact steps where they leave.
Products built fast that now need polish MVPs accumulate UX debt by design. We separate the debt that costs users from the debt that does not matter yet.
Teams arguing from opinions When every UX debate is taste versus taste, the audit replaces it with numbers everyone can act on.

When NOT to use this

You have almost no users yet; fix acquisition first, audit friction when there is traffic to measure.
You want a visual redesign; this is a conversion and usability audit, not a rebrand.
Your team already knows the top issues and has not shipped the fixes; another list will not help.

How the audit runs

How it works

Fixed scope, one to two weeks, and it starts from data rather than screenshots.

Typical timeline

Stack we build with

PostHog · Playwright · Next.js · Vercel

Analytics baseline

We pull funnel, retention, and path data from your analytics; where instrumentation is missing we add lightweight events first.

Guided walkthrough

Your core journeys, walked as a new user on desktop and mobile, with every friction point logged and screenshotted.

Heuristic review

Empty states, error paths, forms, onboarding copy, accessibility basics, and mobile behavior reviewed systematically.

Prioritization

Each issue scored by users affected and fix effort; quick wins separated from projects.

Readout

A working session with your team on the top items, including exactly how we would implement the fixes.

01 Analytics baseline We pull funnel, retention, and path data from your analytics; where instrumentation is missing we add lightweight events first. Deliverable Funnel map with measured drop-offs
02 Guided walkthrough Your core journeys, walked as a new user on desktop and mobile, with every friction point logged and screenshotted. Deliverable Annotated friction log
03 Heuristic review Empty states, error paths, forms, onboarding copy, accessibility basics, and mobile behavior reviewed systematically. Deliverable Issue list with severity
04 Prioritization Each issue scored by users affected and fix effort; quick wins separated from projects. Deliverable Prioritized fix list with effort estimates
05 Readout A working session with your team on the top items, including exactly how we would implement the fixes. Deliverable Readout call and full handover

Where audits pay off fastest

Use cases

Marketing Operations Automation

Customer Support Automation

Onboarding and activation

The gap between signup and first value is where most SaaS revenue quietly dies.

Pricing and checkout

Friction here converts directly to money; fixes here pay for the audit.

Core feature adoption

Users who never find the feature you charge for churn on schedule.

Mobile experience

Desktop-first products often break subtly on the devices half your users hold.

Empty and error states

The screens nobody designed are the screens users remember.

Post-signup email touchpoints

The journey continues in the inbox; broken handoffs cost activation.

Show us the funnel that worries you

A 30-minute call: we look at your activation numbers together and tell you honestly whether an audit would move them, or whether the problem is somewhere else.

In this call, we'll walk through your project scope, timeline, and goals - so we can both check if we're a fit. No obligation, no slide deck, just a working session.

Consultation

This call is for teams ready to move. If that's you, pick a time.

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Book a 30min Free Strategy Call

In this call, we?ll walk through your project scope, timeline, and goals?so we can both check if we?re a fit. No obligation, no slide deck, just a working session.

Don?t want a call? Email info@manasflow.com

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Before we build

At a glance questions

Practical answers about scope, delivery, ownership, and working with ManasFlow.

What does a UX audit cost?

It is fixed-scope and priced on the call after we see your product's size. One or two shipped checkout or activation fixes typically cover it, which is the standard we hold the fix list to.

How is this different from a design agency audit?

Design audits argue from craft; ours argues from your analytics. Every finding carries the number of users it affects, and the fixes are written by engineers who would be comfortable shipping them.

We do not have analytics set up. Can you still audit?

Yes. We instrument lightweight events first (usually PostHog), let them collect during the audit window, and the instrumentation stays yours afterwards.

Will you implement the fixes?

If you want. The list is written so your team can ship it without us, and some clients do exactly that. Others hand us the top five items as a follow-up engagement.

What do you need access to?

A test account, your analytics (read access), and 30 minutes with whoever owns activation. Production data access is not required.